Avalon Art - Payment and Download Info

Quick Questions and Answers

	How much is a Euro worth in my own currency?	See our Price Converter table.
	How do I know if I live in a PayPal country?	See our PayPal Countries page.
	I don't want to pay online, can I pay another way?	See our PayPal Countries page.
	What information do you get about me and what do you do with it?	See our Privacy Policy page.
	I've never bought anything online before, what happens?	It's safe and easy, please read on.
	I've never downloaded a purchase before, what happens?	It's safe and easy, please read on.

The Details

Clicking the PayPal "buy" button opens a new page - the PayPal shopping cart form - and might trigger your "pop-up" preventer. If this happens, please allow the pop-up.

At the checkout, PayPal will offer payment options in major currencies. If you are unfamiliar with buying online, we recommend you first pretend to make a purchase by clicking on a "buy" button and going to the checkout to familiarize yourself with these options and the information you will need to enter to make a purchase. Nothing bad happens if you then close the PayPal checkout window.

You will be offered a download link to your picture immediately on payment, and you will also immediately and automatically receive a link in an email from us. The link in the email stays "live" for 48 hours, so you don't have to download your purchase straight away. Just click on the link or copy and paste it into your browser address window, and download and save your picture on your computer. The email is entitled "Order Info" and is sent from support@avalon-download-pictures.com to the email address you enter at the PayPal checkout. Please excuse the impersonality of the email - "Dear Customer" - but our automated delivery system allows us to keep prices down and delivery times short.

If you have a dial-up connection, downloading will take about 5 minutes per MB, so downloading a typical 4 MB file will take about 20 minutes. Downloading speed might be a bit faster outside office hours in your local area. If you have a broadband connection, downloading will of course be much faster.

If you have a downloading problem, contact us at support@avalon-download-art.com. Please quote your picture number, transaction ID and date. The transaction ID is the alphanumeric download link in our "Order Info" email to you.

If you have paid for your artwork, you will get it, even if we have to send it as an email attachment!